DELIVERY AND RETURNS

The time I need to prepare an order for dispatch varies. For details, see individual items.

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery

But please contact me if you have any problems with your order.

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.